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Case study · PROPERTY & HOSPITALITY

Flow Student

Flow Student Logo

Flow Student owns and manages student properties across the UK, including Sheffield, Liverpool, Sunderland and Coventry. Before Flow Student existed, every building was marketed under its own name, brand, website and strategy, so the team was effectively running six brands that all sold the same thing: student accommodation.

Nobody knew they were one company, budgets were split six ways, and there was no way to grow nationally.

As Account Manager, I led the creation of Flow Student: one brand for the whole portfolio, built to roll out into any new city.

A new identity for print & promotional items

Then

Now

Students saw the brand in multiple cities but don’t realise it was the same company.

Students remember Flow Student due to repetition building on one name.

Time and money wasted as every building needed its own merch and print, paid for six times over.

One brand, ordered in bulk, for less.

Leads only heard about the one building they enquired about.

Every lead hears about every property in the portfolio.

Innovative marketing campaigns

Innovative campaigns

With one recognisable name, I could run student-focused campaigns across every city at once, with one consistent tone of voice.

  • Flow Student Justin Bieber Social Media Post
  • Flow Student Airport Campaign
  • Flow Student Justin Bieber Social Media Post
  • Flow Student Airport Campaign

A brand new website

I consulted with the leadership team and my web developer, and ran an in-depth competitor analysis, to shape one website built around how students actually search.

I led the project from brief to launch. Key features:

  • Instant search by keyword, city, building or university.

  • TikTok and Instagram built in.

  • Real student reviews and testimonials.

  • Flow Student Website Property Search on Mobile
  • Flow Student Website Reviews on Desktop
  • Flow Student Website Reviews on Desktop
  • Flow Student Social Media Integration on Desktop
  • Flow Student Website Facilities on Mobile
  • Flow Student Website Home Page on Mobile
  • Flow Student Website Property Search on Mobile
  • Flow Student Website Reviews on Desktop
  • Flow Student Social Media Integration on Desktop
  • Flow Student Website Facilities on Mobile
  • Flow Student Website Home Page on Mobile

Then

Now

Ad budget split thinly across six brands’ Google and social campaigns.

One budget, one brand, more reach for every pound.

Six small websites, none ranking well on Google.

Higher SEO and organic search power with one, individual site.

A student who changed their minds and switched cities was lost to a competitor.

All Flow’s accommodation options can be viewed in one place, at one time.

All properties brought under one roof

THEN

  • Clanny House building with old signage
  • Flow Student Haigh Court old signage
  • Flow Student Haigh Court old signage
  • Flow Student Unity Square old signage
  • Clanny House building with old signage
  • Flow Student Haigh Court old signage
  • Flow Student Unity Square old signage

NOW

NOW

  • Flow Student The Moor new signage
  • Flow Student Student Village new signage
  • Flow Student Student Village new signage seen on the street
  • Flow Student The Moor new signage
  • Flow Student Student Village new signage
  • Flow Student Student Village new signage seen on the street

Content creation & social media success

The numbers

6x portfolio growth

6,700+ new student beds acquired, with every acquisition added seamlessly to the Flow brand

13.9k web visitors

13,900 more visitors to the new website per month than before the launch

4 min+

Visitors to the website spent over 4 minutes on average on the website

18.2k likes

Over 18,000 likes on TikTok

1.1k followers

1.1k new followers across TikTok and Instagram

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